Date Archives June 2016

Issue 29: What Gets your Client Coming Back? Engagement

Engagement – what does that actually mean? I wonder if we can take for granted that we understand what ‘to engage’ our client means? Here are some synonyms of the verb ‘engage’ from Prof Google, to expand and bring this word to life. Capture ….catch ……….arrest ….seize……… draw ……..attract ……….captivate ……hold….. grip…… engross…… occupy …….absorb When I first read through this list I was struck…

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